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Professional Edition
Rs. 150/- onwards  |
Price in INR
Subscribe : Rs.150.00 (pu,pm)
Buy : Rs.5000.00 (cost + amc)
Price in USD
Subscribe : $6.00 (pu,pm)
Buy : $167.00 (cost + amc)
*Min users : 3
Manage Complete Service lifecycle with Inventory, Billing, Payments, Complaints and Service Contract Management
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Organizer Professional Edition is comprehensive yet easy to use service CRM to manage complete servicing lifecycle. Organizer helps you manage and track inventory, orders, customer billing, customer and principal company payments, various stages of customer complaints right from initiation to closure. You can easily manage service contracts; receive alerts for the contracts due for renewal or expiry.
Achieve excellence in customer service
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- Easily manage and resolve customer complaints on time.
- Analyze and take corrective and preventive action to improve quality.
- Get AMC/Service Contract expiry, renewals and other service related information on your
finger tips.
- Plan and allocate service calls well in advance and improve productivity.
- Serve your customer better by knowing complete history of the customers with the unique
card no functionality.
- Save time with quick,easy paperless billing.
- Manage your cash flow by tracking payment receivables for timely payment follow-ups.
- Inventory management ensures adequate availability of stock in hand.
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It is a client based application and can be accessed by multi user with the local network.
Ideal for SME's.
Licensing Model
Subscription/Rental (SaaS): pay as per use (per user, per month) on your server.
Buy : Perpetual license, one time fee.
This edition is available for trial use with a cap of 10 entries
 Download Now
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| Modules |
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Inventory/Stock Management
Order: Place Order to parent/principal Company.
Receiving: Manage goods/stock received from parent company.
Check Stock: Monitor and track stock/inventory.
Billing
Purchase Order: Manage Purchase Order received from the customer
Delivery challan: Generate Delivery Challan.
Local Billing: Generate bill for stock and not stock products sold to the customers with local billing.
Service bill: Enables you to create and manage a separate bill series for billing services
Installation: Maintain Installation details and track status
Payment
Customer Payment: Manage and track customer payment.
Parent Payment: Manage and track parent company payment.
Service Contract Management
New AMC: Manage and track AMC or service contracts.
Renew AMC : Renew AMC or service contracts.
Card No
Unique card number is generated for every unit item in service to easily identify and track complaint and service details of the customer.
Complaint Management
Capture complaint, assign it to support executive/technician and track the status.
Customer Management
Manage customer contact information.
Product Management
Manage stock and non-stock product details.
Reports
Flexible reports that can be easily sliced & diced similar to spreadsheets. It also lets you export report data to excel.
Data Backup and Restore
Backup the data as required and easily restore it during the crisis.
Access Control
Access control to define user rights and privileges.
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| Features |
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Complaint management
Assign complaint to the technician, track status of the complaints, generating invoice, billing the customers.
Unique complaint number for each complaint is generated which is easier for communicating with customers.
Service Contract Management
Lets you easily manage service contracts and alerts you on the contract renewals and expiry.
Service is automatically generated depending on the frequency of the service.
Unique Card no is generated for each item which helps to trace the complete trail like complaints, service provided, pending services etc pertaining to the item. Thus gives you the complete overview of the item within no time.
Get alerts for the service due and contract expiry.
Service Contract can be easily renewed at any point of time.
Inventory Management
Maintain item wise details of the order placed and received from the principal (parent company) along with the installations.
Customer Billing/Invoice
Maintain complete customer billing information such as purchase order, delivery challan and invoice along with product installation details.
Customer & Principal Payments
Track customer and principal cleared/uncleared payments, it also allows to enter PDC cheques/payments.
Customer Management
Manage customer contact information.
Product Management
Manage stock and non stock products details along with the service information.
Other
Centralized repository for managing the complaint, service contracts, inventory and billing
Data backup and restore facility to safeguard your data.
Powerful reporting capabilities with slice and dice reports.
Access control to define user rights and privileges.
Multi user access.
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| Resources |
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Remote Support
Issues can be resolved via the IT support facility, by gaining remote PC access. Thus breaking the location barriers. Following are the utilities required to avail remote support. These tools are secure and easy to use. It just requires a PC and internet connection.
- Show My PC download now
- Team Viewer download now
Microsoft Dot Net Framework 2.0 (Free Runtime)
A free runtime from Microsoft required for all our products download now
Report viewer (Free Runtime)
download now
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| Reports |
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Inventory/Stock
Available stock
Stock receipt details
Local Billing
PO register
Item wise PO details
DC Register
Item wise DC details
Bill Register
Item wise billing details
Service Billing
Bill register
Item wise billing details
Tax
Tax details of items billed
Customer Payment
Customer payment and billing details
Parent Company Payment
Payments made to parent company/principal along with the billing information
Complaint
List of complaints pending
Status of complaint
Service Contract
Pending Services
Details about Service assigned to the technicians/support executives
Service Status
Card No
Card no wise details of service items
Installation
Installation details
Sample reports
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| Buy Now |
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Price in INR (Min 3 User) |
License Type |
Cost |
Subscribe |
Rs.150.00 (per user per month) |
Buy |
Rs.5000.00 (per user one time cost, AMC optional) |
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Price in USD (Min 3 User) |
License Type |
Cost |
Subscribe |
$ 6.00 (per user per month) |
Buy |
$ 167.00 (per user one time cost, AMC optional) |
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| Upgarde |
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Additional License
To buy additional user license kindly contact us
Upgrade Edition
Upgrade to higher edition kindly contact us
Upgrade Version
Upgrade to higher version kindly contact us
This benefit is available only for the users under AMC
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Standard Edition
