sd
basic
servicedesk basic
manage complaints with more features

ServiceDesk is a simplified service crm to manage service complaints.

for less features see lite edition
ServiceDesk Basic

basic service crm for small teams

for more features see standard edition
Buy One Get One Free
double users at same price. conditions applied *

ServiceDesk Basic is simple ready to use service CRM for individual & small teams to manage complaints right from initiation to closure. It is an entry level paid edition with core features for complaint management.

It is a windows application that can be accessed via LAN. It works without internet. You can store unlimited data without any restriction.

features & benefits

Manage Complaints

Assign & Reassign Complaints

Complaint Status

Basic Search

Reporting (Advance)

Excel Export

Access control (Advance)

Backup

installation & data storage options
Single PC
LAN
Thin Client
minimum users
1 user

ServiceDesk Basic is available on subscription for on-premise license. The Price includes free version upgrade & support.

Price in USD

# USD price is applicable for Rest of the world (Non-Indian business)
*Minimum users for Basic is 1

Payment Options

  

Various payment modes are available for USD payment
PayPal Online payment in USD can be made via Paypal
OR
HDFC Bank transfer funds (Swift) to our HDFC bank
To know more about payment options mail us at sales@spinso.com

HDFC Bank Accounts Details | Payment In INR

On-Premise Data Storage

ServiceDesk Basic enables you to store data locally (On-Premise). You can store unlimited data. The data and application can be installed on same computer or can be accessed on multiple computer via LAN. It supports multi user.

 On-Premise

store data on your PC, laptop or Server.

Single PC Single User
You can install ServiceDesk Basic on Single device (PC or Laptop) where application and data are stored on same device.

Single PC Multi User
You can install ServiceDesk Basic on Single device (PC or Laptop) where data and application are stored on same device you can create multiple users and login with respective login details on that device.

Multi PC Multi User
You can install ServiceDesk Basic on multiple devices (PC or Laptop) connected via LAN, where data is stored centrally on any of the device and the client component can be installed on other devices connected to it.

Thin client
ServiceDesk Basic supports installation on your Thin Client.

Support

All our products come with standard support
which includes chat, telephone, email & remote support.
Kindly contact our helpdesk for more details.

  email : support@spinso.com

  Tel no : +91.22.25826331

Prerequisite

Desktop/Laptop configuration required for app & database installation for ServiceDesk Basic Edition

sd

App
windows application.

sd

Database
On-premise only.
   hardware
CPU: 2 GHz +
RAM: 1 GB (minimum)
Free Disk Space: 100 MB (minimum)
Screen Resolutions: 1024*768
   hardware
CPU: 2 GHz +
RAM: 2 GB (minimum)
Free Disk Space: 1 GB (minimum)
   software
Windows 10, 8, 7, Vista or XP
windows 10 Recommended
   software
Windows 10, 8, 7, Vista or XP
windows 10 Recommended
‹ lite for less features see lite edition
standard › for more features see standard edition