HVAC Service Software
are you still using Excel to manage Complaints & AMC details?
Most of the air conditioner dealers still use excel to manage customer complaints & AMC. Yes, Excel is a good tool to start with but over period in time it becomes very difficult to get the right reports for making business decisions.
limitations of managing airconditioning business in excel.
- Multi user access to data
- Centralize storage of data for easy access
- Access control (users rights for each module or data)
- Collating data from multiple excel file to generate report
- Easy Backup of data
- Auto generation of Complaint Number
- Managing Warranty & AMC contract with multiple products
- Managing Renewal and tracking History
- Auto generation of PMS (Preventative Maintains Service) as per contract period
- Registering Complaints for Warranty or AMC customers (auto populate data)
- Auto Sending SMS, Email or WhatsApp notification to Service Executive or customer
- Managing and tracking Quotations
- Report generation
- Does not support volume data
- Support and hand holding
It seems now you are stuck with excel for ever, don’t worry there is a way out.
With Organizer you can not only manage your complete service business but also grow it.
Organizer a service CRM is a software product specially designed for HVAC Industry to manage service. This software is useful for maintaining Customer Complaints, Warranty, AMC, PMS (preventative maintenance service), Quotation and more. This software has set industry standards in Air condition industry with 300+ installations.
Centralize data storage
serving AC dealers since 1998
Our offering starts from single user to unlimited users.
Supports on-premise, online or private cloud.