Inventory/Stock Management
Order: Place Order to parent/principal Company.
Receiving: Manage goods/stock received from parent company.
Check Stock: Monitor and track stock/inventory.

Billing
Local Billing: Generate bill for stock and not stock products sold to the customers with local billing.
Local Billing Purchase Order: Manage Purchase Order received from the customer.
Local Billing Delivery Challan: Generate Delivery Challan.
Service bill: Enables you to create and manage a separate bill series for billing services.
Retail bill: Enables you to generate bill for different demography, currency or taxation norms.
Retaill Billing Purchase Order: Manage Purchase Order received from the customer under retail billing.
Retail Billing Delivery challan: Generate Delivery Challan for retail billing.
Non-stock bill: Generate bills for non-stock items.
Non-stock Billing Purchase Order: Manage Purchase Order received for non-stock items.
Non-stock Billing Delivery challan: Generate Delivery Challan for non-stock items.
Installation: Maintain Installation details and track status

Payment
Customer Payment: Manage and track customer payment.
Parent Payment: Manage and track parent company payment.

Service Contract Management
New AMC: Manage and track AMC or service contracts.
Renew AMC : Renew AMC or service contracts.

Card No
Unique card number is generated for every unit item in service to easily identify and track complaint and service details of the customer.

Complaint Management
Capture complaint, assign it to support executive/technician and track the status.

Customer Management
Manage customer contact information.

Product Management
Manage stock and non-stock product details.

Reports
Flexible reports that can be easily sliced & diced similar to spreadsheets. It also lets you export report data to excel.

Data Backup and Restore
Backup the data as required and easily restore it during the crisis.

Access Control
Access control to define user rights and privileges.

Hardware Requirement

- CPU: 2 GHz +
- RAM: 512 MB (minimum)
- Disk Space: 100 MB (minimum)
- Screen Resolutions: 1024*768

Software

- OS: Microsoft Windows XP, Windows Vista, Windows 7.
- Microsoft Dot Net Framework 2.0
- Report viewer (Free Runtime)

Complaint management
Assign complaint to the technician, track status of the complaints, generating invoice, billing the customers. Unique complaint number for each complaint is generated which is easier for communicating with customers.

Service Contract Management
Lets you easily manage service contracts and alerts you on the contract renewals and expiry. Service is automatically generated depending on the frequency of the service. Unique Card no is generated for each item which helps to trace the complete trail like complaints, service provided, pending services etc pertaining to the item. Thus gives you the complete overview of the item within no time.
Get alerts for the service due and contract expiry.
Service Contract can be easily renewed at any point of time.

Inventory Management
Maintain item wise details of the order placed and received from the principal (parent company) along with the installations.

Customer Billing/Invoice
Maintain complete customer billing information such as purchase order, delivery challan and invoice along with product installation details.

Additional Billing Options
The various billing options give you the flexibility to manage multiple bill series for different taxation norms, billing for stock and non-stock items.

Customer & Principal Payments
Track customer and principal cleared/uncleared payments, it also allows to enter PDC cheques/payments.

Customer Management
Manage customer contact information.

Product Management
Manage stock and non stock products details along with the service information.

Data Portability
Work Offline feature gives you flexibility to carry and access data even while you are out of office.

Other
Centralized repository for managing the complaint, service contracts, inventory and billing Data backup and restore facility to safeguard your data.
Powerful reporting capabilities with slice and dice reports.
Access control to define user rights and privileges.
Multi user access.

Remote Support
Issues can be resolved via the IT support facility, by gaining remote PC access. Thus breaking the location barriers. Following are the utilities required to avail remote support. These tools are secure and easy to use. It just requires a PC and internet connection.

- Show My PC download now
- Team Viewer download now

Microsoft Dot Net Framework 2.0 (Free Runtime)
A free runtime from Microsoft required for all our products download now
Report viewer (Free Runtime) download now

Inventory/Stock
Available stock
Stock receipt details

Local Billing
PO register
Item wise PO details
DC Register
Item wise DC details
Bill Register
Item wise billing details

Service Billing
Bill register
Item wise billing details

Retail Billing
PO register
Item wise PO details
DC Register
Item wise DC details
Bill Register
Item wise billing details

Non-Stock Billing
PO register
Item wise PO details
DC Register
Item wise DC details
Bill Register
Item wise billing details

Tax
Tax details of items billed

Customer Payment
Customer payment and billing details

Parent Company Payment
Payments made to parent company/principal along with the billing information

Complaint
List of complaints pending
Status of complaint

Service Contract
Pending Services
Details about Service assigned to the technicians/support executives
Service Status

Card No
Card no wise details of service items

Installation
Product Installation details

Sample reports

Price in INR (Min 15 User)

Subscribe

buy